![]() Repair virtual network card using the CyberGhost VPN function.Ĭonflicts with other software can disable or damage CyberGhost's virtual network card.Log in to your router, look for the "Security" tab and see if any security features or parental controls are turned on. Some ISPs usually equipped their routers with parental/security controls enabled by default. Wait three hours to give the CPU time to cool down before reconnecting the charger and turning on the device. If the Chromebook is frozen and wont turn off, unplug the computer from its power source and allow the battery to drain. By default, it is set to Automatic selection. Select the column headers to sort the app list. Navigate to VPN settings and make sure to enable VPN to change DNS settings only when in use. Confirm changes and close Adapter settings. Under the Alternate DNS server, insert 8.8.4.4. Under the Preferred DNS server, insert 8.8.8.8. VPN protocol : Select the VPN protocol to be used. Mark Use the following DNS server addresses. Remove potential safety Security or Parental controls from your router. Reset your Settings : Resets all settings to default values. Temporarily disable any applications that may interfere.Ĭertain apps that can gain control of the network on your device may interfere with the VPN connection of CyberGhost. Your VPN connection might be blocked by a firewall, antivirus, or anti-spyware program.Then try connecting again.ĭisable IPv6 support. Uninstall the app, reboot your device, and install the app again. Sometimes restarting your device will do the trick. For WireGuard you can try all options available for the MTU Size, we recommend using the " Small" value :ĭue to a series of factors, one location may offer a more stable connection than others. ![]() ![]() To do so, launch the CyberGhost application, visit the Settings tab, look for the VPN protocol, and choose between WireGuard, OpenVPN or IKEv2. Change the "Automatic selection" option used on the CyberGhost VPN application.This topic covers various troubleshooting steps to help resolve connectivity issues.Īfter each step, check if the issue still remains. There are a number of factors that may be responsible for why a VPN connection could not be established.
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